Very busy tonight and
understandable for a Saturday
night, however if you say an
order will be ready for
collection in 15 minutes I
don’t expect to go in and they
haven’t even cooked my food.
Maybe change the time to 30 or 40
minutes and give the staff more
time to prepare the orders. I
went in 20 minutes after placing
my order, waited in a queue for
10 minutes, then waited another
20 minutes for my order.